Quadrant One
SEARCH      
 

BellSouth Increases Sales in an Inbound Call Center

Read Problem Superior Results Delivered Details  

Superior Results Delivered :

A total of twenty-three ideas were tested to increase revenue. Of the total 23, only three ideas (three sentences) significantly increased sales. The significant hurts, two, were eliminated and revenue increased 50%.

The three ideas were retested in two other cities in Florida where the increases were 19% and 39%; in Georgia a 47% increase, Louisiana 18% and North Carolina, 25%.

We were all pleasantly surprised to learn what customers liked to hear in Florida, they also liked significantly in other states but in differing amounts.

 

 

 

5133 Harding Road #400 • Nashville, Tennessee 37205 • Phone: 877.297.7737 • Fax: 615.297.5507 • info@quadrantonegroup.com

 

Our Services at a Glance