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Details
1. What: Decrease Cycle Time to retrieve items from storage, Free up storage space, Increase Customer (Nurses) Satisfaction
Key measures: Cycle Time, Defects, Customer (Nurse) Satisfaction
2. Who: General Hospital
3. Where: Tennessee Hospital
4. How Long: 4 months
5. How: Lean/Six Sigma Approach
6. Why: Improve Ease-of-Use of storage facility
Procedures Used: Standardization of Work, Workload Balancing and Leveling, Kaizen, Just-in-Time training, Elimination of Waste, Mistake Proofing, Visual Controls
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